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Client Satisfaction Survey
Where are you being treated?
(Required)
Please choose:
High Focus Centers or Pyramid Family Behavioral Health (CT, NJ, NC, or GA)
Mazzitti and Sullivan Outpatient or Onward Behavioral Health Outpatient (PA)
Methadone Treatment Programs
October Road or Silver Line Programs (PA, NC, GA)
Pyramid Healthcare Residential Programs in PA, NJ, MD or VA
Pyramid Healthcare Outpatient Programs (PA, OH, MD, VA)
At which High Focus or Pyramid Family Behavioral Health location are you being treated?
(Required)
Please choose:
Branchburg HFC (NJ)
Charlotte HFC (NC)
Cherry Hill HFC (NJ)
Cranford HFC (NJ)
Farmington HFC (CT)
Freehold HFC (NJ)
Lawrenceville HFC (NJ)
Marietta HFC (GA)
Norwalk HFC (CT)
Paramus HFC (NJ)
Parsippany HFC (NJ)
PFBH Evans (GA)
PFBH North Fulton/John's Creek (GA)
PFBH Sandy Springs (GA)
At which Mazzitti and Sullivan or Onward Behavioral Health location are you being treated?
(Required)
Please choose:
Harrisburg M&S
Mechanicsburg M&S
Palmyra M&S
OBH Center City
OBH Exton
OBH Havertown
OBH Jenkintown
OBH Lancaster
OBH Lansdale
OBH Northeast
OBH Paoli
OBH Phoenixville
OBH Pottstown
OBH Radnor
OBH York
At which Methadone Clinic location are you being treated?
(Required)
Please choose:
Dolminis
Foundations
October Road Treatment Center
York Pharmacotherapy
At which October Road or Silver Line Program are you being treated?
(Required)
Please choose:
ACTT 1 (NC)
ACTT 2 (NC)
ACTT 3 - Mars Hill (NC)
Asheville October Road (NC)
The Bluff (GA)
Freedom Detox (NC)
October Road Stokes County
October Road Treatment Center (NC)
Real Recovery (NC)
Silvermist (PA)
Silver Ridge (NC)
Tapestry Asheville (NC)
Tapestry Brevard (NC)
Tapestry Fletcher (NC)
Tapestry Poconos (PA)
Freedom Detox, October Road, Real Recovery, Silverline, and Tapestry treatment programs
At which Pennsylvania, Maryland, New Jersey, or Virginia Residential Program are you being treated?
(Required)
Please choose:
Belleville (PA)
California Inpatient (MD)
Charlotte Hall (MD)
Dallas (PA)
Duncansville (PA)
Gratitude House (PA)
Hammonton (NJ)
Harford (MD)
Hillside (PA)
Langhorne (PA)
Lehigh Valley (PA)
Newport News (VA)
New River Valley/Radford (VA)
Pine Ridge Manor (PA)
Pyramid Pittsburgh Inpatient (PA)
Quakertown (PA)
Ridgeview (PA)
Tradition House (PA)
York IP (PA)
At which Pyramid Outpatient program are you being treated?
(Required)
Please choose:
Allentown Outpatient (PA)
Altoona Outpatient (PA)
Bartonsville Outpatient (PA)
California Outpatient (MD)
Chambersburg Outpatient (PA)
Dayton Outpatient (OH)
Easton Outpatient (PA)
Erie Outpatient (PA)
Newport News Outpatient (VA)
Pittsburgh Outpatient (PA)
Waynesboro Outpatient (PA)
What is the focus of your treatment program?
(Required)
Please choose:
Primary mental health
Primary substance use
Co-occurring
In what month are you taking this survey?
(Required)
Please choose:
January
February
March
April
May
June
July
August
September
October
November
December
1. Since I have started treatment here, I feel as though I am getting better.
Strongly agree
Agree
Disagree
Strongly disagree
2. All of the groups or services that I was recommended to receive on a regular basis are available to me.
Strongly agree
Agree
Disagree
Strongly disagree
3. The people involved in my treatment are helping me.
Strongly agree
Agree
Disagree
Strongly disagree
4. I would recommend services here to someone else.
Strongly agree
Agree
Disagree
Strongly disagree
5. I worked with my treatment team to choose treatment goals that are meaningful to me.
Strongly agree
Agree
Disagree
Strongly disagree
6. I feel as though my feedback is valued and respected by staff.
Strongly agree
Agree
Disagree
Strongly disagree
7. Staff are sensitive to my cultural background (race, religion, language, gender identity, etc.).
Strongly agree
Agree
Disagree
Strongly disagree
8. Staff treat me with dignity and respect.
Strongly agree
Agree
Disagree
Strongly disagree
1. I feel safe at this program.
Strongly agree
Agree
Disagree
Strongly disagree
2. I trust the staff in this program.
Strongly agree
Agree
Disagree
Strongly disagree
3. I am learning and gaining the skills that I need to maintain wellness and recovery.
Strongly agree
Agree
Disagree
Strongly disagree
4. Of the skills that you have been learning in this program, which skills have been the most helpful to you? Please check all that apply:
Mindfulness
Grounding techniques
Communication skills
Setting limits and boundaries
Emotion regulation
Relapse prevention
Diagnosis or symptom education
Distress tolerance
Anger/stress management
Crisis prevention skills
Challenging negative thoughts
Stages of change
Committed values and actions
Recovery & self-help community resources
Select All
If you receive services from any of our Prescribers or Nurses, please complete the following questions.
A Prescriber is a medical professional who is able to prescribe medications to you.
5. Overall, I have a positive experience with my Prescriber.
Strongly agree
Agree
Disagree
Strongly disagree
Does not apply
6. Overall, I have a positive experience with the nursing staff.
Strongly agree
Agree
Disagree
Strongly disagree
Does not apply
7. I, or my parent/guardian, feel comfortable sharing my medication preferences, questions or inquiries with the treatment provider(s) at this facility.
Strongly agree
Agree
Disagree
Strongly disagree
Does not apply
8. I know how and why to take each of my medication(s).
Strongly agree
Agree
Disagree
Strongly disagree
Does not apply
9. I believe that my Prescriber is working with me to find the best medications for me.
Strongly agree
Agree
Disagree
Strongly disagree
Does not apply
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Section Break
What is your primary therapist's name?
Is there any staff member that has made your treatment experience great? If yes, who?
Please use this space for any additional comments you would like to share.
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